ELAM Heating and Air Conditioning, Inc. - Customer Testimonials

Customer Testimonials

We believe nothing speaks louder than the words of a satisfied customer. See what people have to say about our company!

My new furnace is installed right, and is so quiet I cant hear it run. Very nice and clean install guys. We love what you have done for us!

To the Men and Women at Elam Heating and Air Conditioning, From the very start of working with your company I knew I was more than a number. From your office person, to salesman, to the men that put my furnace in. You guys gave me top quality service. My new furnace is install right and is so Quiet I cant here it run, very nice and clean install guys. We love what you have done for use.

Thanks, Dale P

Elam heating and air is the best company I have ever had the pleasure to do business with, I own 60 properties and they have got my systems running in top shape. I had another company install these systems in my houses 10 years ago and had nothing but problems with them until I called Elam. This wasn't even Elams brand of system but they came in and Identified the problems immediately and fixed this other large companies problems. If I only would have used elam in the first place I would have saved several thousand in service calls. Thanks guys for the good work you do.

J. Klein

Dear Elam crew,

I just wanted to say you guys are amazing for what you do and have done for me. You guys truly do know what it means when it comes to customer service. But I think what you guys did went beyond that, you guys truly care about the work you do and perfection is the key to your success. My father is 85 years old and is and retired Heating and air guy and lives in northern Iowa. I sent him the before and after pictures of the job. He said those guys don't like their job, they love it. That is the finest install I have seen, very clean, very sharp. Oh and not to mention VERY VERY quiet.

We want to "thank all of you" for the very quick service we received when we needed a new furnace. Everyone went in to high gear and everyone was so nice. It was greatly appreciated.

Dick and Lavada C., Palmyra, MO

"Dear Tim and Co. at Elams,

Just wanted to take a minute to thank you for your excellent service. You are always dependable, friendly and trustworthy. We especially appreciate the parts concession you made on the motor. We are very grateful! We never hesitate to recommend you and any time we need service we are reminded why. You guys are great!

Thanks Again!"

Warren and Christy W., Quincy, IL

"Thanks to all of you for your quick response to check out and repair my furnace. Being without heat makes my heart go out to all those who are without being warm and living on the streets.

We are blessed here in Quincy to have caring service people. Thanks especially to Shawn Cooley  for their help in planning what to do.

Thanks again and God Bless!"

Twila W., Quincy, IL

To Elams,

"I wanted to thank you for yur prompt and professional service and let you know that I was very pleased with the outcome of my service call.

Your receptionist was helpful and had the repairman at my house at 8:30 so I wouldn't be late for work. I really appreciated that.

My service man, Shawn, was polite and did a good job of explaining to me what needed to be done, the cost, etc. My furnace is running great, so he did a good job for me.

I won't hesitate to call you again in the future and I will pass the word on to friends"

Linda G., Quincy, IL

"Thank you for your prompt service. We are enjoying the heat!

Sheila L., Quincy, IL

"Your crew did an excellent job of installation. You may use my name and number as a reference."

George Geisendorfer, Quincy, IL

I just wanted to thank you for making the installation of our new AC and furnace a pleasant experience. Your staff was very professional and conscientious. My family and I appreciated all of their hard work.

Brien and Kathryn U., Quincy, IL

Thomas Bentley completed a customer satisfaction survey and said: We choose Elam because they was very honest and easy to deal with. What I did not expect was the attention to detail that we received and go way out of their way to make sure everything was just right. They spent extra time making sure everything was very neat and even and make sure we got the most out o...f our new system. They was not paid extra for this, they just did it. They put our new system in for us like it was for a friend or family. I can not think of anything else the could have done to make it a better install or experience for us as a customer. I will defenitely refer them to anyone that I run into that is in need of an HVAC unit or service. This was old fashion service, I didn't think that existed anymore....

Tom Bentley-Assistant Fire Cheif, Quincy, IL.